Frequently Asked QuestionsFrequently Asked Questions

How to invite a student

‍

Inviting students to the SYNKii Classroom couldn't be easier.

‍

Just open your virtual classroom, hit the ➕ sign, and enter their contact details.

Once they've accepted your invitation, their details are stored on your account.

From the account settings tab, you can view all their info - such as email addresses and the number of lessons hosted.

‍

You can see how it's done in this short video guide from our Co-Founder Boram.

‍

Can I add more than one student to the classroom?

Connecting Your MIDI Device

‍

How do I upgrade my account?

Upgrading to SYNKii monthly subscription

How much does SYNKii cost?

SYNKii monthly subscription for music tutors

Do my students need an account?

The different types of accounts available with SYNKii

How can I delete my account?

Deleting an account

What is SYNKii?

What is in the SYNKii Classroom and how does it work?

How can I contact SYNKii?

Contacting Synkii

How do I make an account?

Signing up for a SYNKii account for online music tutors

Can I use an acoustic piano in the SYNKii Classroom?

Acoustic pianos

Will my Yamaha Disklavier hybrid piano work in the SYNKii Classroom?

Yamaha Disklavier (Hybrid) Pianos

What type of keyboard can I use?

Using MIDI keyboards and digital pianos in the SYNKii Classroom.

Which MIDI devices, digital pianos, or keyboards can I use?

MIDI Devices

Does SYNKii work on a mobile or tablet?

Device compatibility

What are the minimum specs for running the SYNKii Classroom?

System requirements

There is a problem with my microphone

How to fix microphone issues.

There is a problem with my video connection

How to fix video connection issues.

"This site can't ask for your permission"

How to fix the "this site can't ask for your permission"