Frequently Asked QuestionsFrequently Asked Questions

What are the minimum specs for running the SYNKii Classroom?

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SYNKii works on both Mac and PC as long as your computer meets the minimum requirements outlined below.

We recommend using a MIDI or USB keyboard to take advantage of our collaborative digital tools.

Like real-time audio-visual feedback and the synchronised virtual piano!

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What you'll need:

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Windows 7, Windows 8, Windows 8.1, Windows 10 or later

An Intel Pentium 4 processor or later that's SSE3 capable

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OS X El Capitan 10.11 or later

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Does SYNKii work on a mobile or tablet?

Which MIDI devices, digital pianos, or keyboards can I use?

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How do I upgrade my account?

Upgrading to SYNKii monthly subscription

How much does SYNKii cost?

SYNKii monthly subscription for music tutors

Do my students need an account?

The different types of accounts available with SYNKii

How can I delete my account?

Deleting an account

What is SYNKii?

What is in the SYNKii Classroom and how does it work?

How can I contact SYNKii?

Contacting Synkii

How do I make an account?

Signing up for a SYNKii account for online music tutors

Can I use an acoustic piano in the SYNKii Classroom?

Acoustic pianos

Will my Yamaha Disklavier hybrid piano work in the SYNKii Classroom?

Yamaha Disklavier (Hybrid) Pianos

What type of keyboard can I use?

Using MIDI keyboards and digital pianos in the SYNKii Classroom.

Which MIDI devices, digital pianos, or keyboards can I use?

MIDI Devices

Does SYNKii work on a mobile or tablet?

Device compatibility